Terms of Service

Last updated: December 2025. Please read these terms carefully.

1. Service Terms

By using CyberNex services, you agree to comply with these terms. If you do not agree, please do not use our services. CyberNex is a social ecosystem integration and data marketing platform that provides multi-channel marketing management solutions to businesses.

2. User Responsibilities

You are responsible for maintaining account security, protecting your password, and all activities under your account. You must ensure your use complies with all applicable laws and regulations.

3. Intellectual Property

CyberNex and all its content (including text, graphics, logos, code) are protected by intellectual property laws. You may not copy, modify, or distribute any content without explicit authorization.

4. Disclaimer

Our service is provided "as is". We do not guarantee the accuracy, completeness, or fitness of the service. We do not guarantee uninterrupted or error-free operation of the service.

5. Limitation of Liability

In no event shall CyberNex be liable for any indirect, incidental, or consequential damages arising from the use of our service.

6. Modification of Terms

We reserve the right to modify these terms at any time. Modified terms will be posted on the website. Continued use of the service constitutes your acceptance of the new terms.

7. Governing Law

These terms are governed by Hong Kong law. Any disputes shall be resolved in Hong Kong courts.

Explicitly Prohibited Activities

Spam & Unsolicited Messages

Prohibited: Sending large volumes of unsolicited messages, advertisements, or marketing content.

Illegal Marketing Activities

Prohibited: Any marketing activities that violate local laws, including fraud, scams, or misleading claims.

Bot Abuse

Prohibited: Using automated tools for fake engagement, fake followers, or fake participation.

Fake Traffic Generation

Prohibited: Generating fake traffic, fake clicks, or fake conversions.

Intellectual Property Infringement

Prohibited: Infringing on others' copyrights, trademarks, or other intellectual property rights.

Data Scraping

Prohibited: Unauthorized scraping, copying, or extraction of platform data.

Violation Enforcement Policy

First Violation

Warning and account suspension (7 days). Users have an opportunity to correct their behavior.

Second Violation

Account suspension (30 days). Users cannot access the service during this period.

Third Violation

Permanent account termination. All data will be deleted and cannot be recovered.

Severe Violations

May result in immediate permanent termination without warning stages. Including but not limited to: fraud, hacking, malware.

Data Protection & Privacy

We employ industry-leading encryption and security measures to protect user data. All data transmissions use TLS 1.3 encryption, and stored data uses AES-256 encryption.

We comply with GDPR, PCI DSS, and other international data protection standards. User data will not be sold, shared, or used for any purpose without explicit consent.

Contact Us

If you have any questions about these Terms of Service, please contact our legal team.

📧 Email: [email protected]

📞 Phone: +852 4636 0748

📍 Address: Room 309, 2/F, Chungking Express, No. 36 Nathan Road, Tsim Sha Tsui, Hong Kong